INTERBROKERS S.A. Insurance & Reinsurance Brokers is committed to protecting your privacy. This Policy informs you about how the INTERBROKERS website and OLA 24 application collect and processes your personal data.
INTERBROKERS S.A. Insurance & Reinsurance Brokers, headquartered at Kapetan Goni 25 & Gavriilidi Corner, 55 131 Kalamaria, is data controller and determines the purposes and means of the processing of your personal data (hereinafter referred to as "the Company"). The Company processes your personal data for specified, explicit and legitimate purposes in accordance with the General Data Protection Regulation (EU 679/2016).
1. Purposes of Personal Data Processing
The collection and processing of your personal Data on the Company's website is limited to data that are necessary in relation to the provided services to users and insurance holders.The website processes personal data for the purposes specified in this Policy. If the need arises to further process your personal data for a different purpose than the initial you will be informed accordingly to ensure that the additional processing is compliant with the General Data Protection Regulation (GDPR).
The purposes for data processing on the website include:
a. Keeping you informed on the Company's insurance products and services, as well as those of our partners. The processing in this case is necessary for the purposes of the legitimate interests pursued by the Company.
b. Providing guidance with the selection of the appropriate (re)insurance company and insurance plan that meets your personal needs, by filing the communication form on our website. The processing of your personal data is necessary for taking steps at your request prior to entering a contract.
c. Submitting your CV to the Company. The processing of your personal data is necessary for taking steps at your request prior to entering a contract.
d. Facilitating our communication and managing your questions or requests. The processing in this case is necessary for the purposes of the legitimate interests pursued by the Company.
e. Managing your complaints submitted to the Company through the designated complaint forms. Processing your data is necessary for the Company's compliance with the legal obligation to which the company is subjected to Directive 89/2016 and Law 4583/2018.
f. Facilitating you to exercise your rights concerning your personal data. Processing your data is necessary for the Company’s compliance with its legal obligations under the General Data Protection Regulation and Law 4624/2019.
2. From which source the personal data originates
The Company's website collects personal data that you provide through the contact forms available on the site. It also gathers data from Cookies installed on the website. Please visit our Cookie Policy to learn about the purposes for which our website collects cookies.
The data processed by the Company includes the following categories:
1. Data collected for the purpose of arranging an insurance proposal on your behalf and providing advice according to your insurance needs:
Vehicle Insurance
Data collected for the purpose of arranging an insurance proposal on your behalf and providing advice according to your insurance needs:
First Name, Surname, Address, Telephone + mobile number, E-mail address, Tax Identification Number, Vehicle Registration Number, Driving License, Vehicle characteristics (category and model of vehicle, date of manufacture, value, etc.).
Health Insurance, Life Insurance:
Data collected for the purpose of arranging an insurance proposal on your behalf and providing advice according to your insurance needs:
First Name Surname, Address, Telephone, Email/Correspondence address, Health data necessary for the assessment of insurance needs. We also process Health data when it is necessary.
Home, Bicycle, Pet insurance:
Data collected for the purpose of arranging an insurance proposal on your behalf and providing advice according to your insurance needs:
First name, Surname, Address, Telephone, E-mail address.
Boat Insurance:
Data collected for the purpose of arranging an insurance proposal on your behalf and providing advice according to your insurance needs:
First Name, Surname, Address, Telephone, Email Address, Date of birth, date of obtaining a operator license, vessel characteristics (type of vessel, use, year of boat construction, length, horsepower boat engine, passengers, crew, etc.).
Travel Insurance:
Data collected for the purpose of arranging an insurance proposal on your behalf and providing advice according to your insurance needs:
Name Surname, Address, Telephone number, Email Address, Tax Identification Number, Citizenship, Date of Birth, type of trip, country of departure and destination, date of departure and arrival, etc.
Legal Protection Insurance
Data collected for the purpose of arranging an insurance proposal on your behalf and providing advice according to your insurance needs: Name Surname, Address, Telephone, Email/Mailing Address
Liability Insurance
Data collected for the purpose of arranging an insurance proposal on your behalf and providing advice according to your insurance needs: Name Surname, Address, Telephone, Email/Mailing Address
2. Data related to Complaints you file under Law
Data related to Complaints you file under Law 4583/2018 and related correspondence often contain personal data, such as Name, Surname, Patronymic, Insurance Policy Number, telephone number and email address and other information relating to identifiable individuals.
3. Online data collected on our website:
IP address
4. Personal data included in your CV:
Name, surname, address, telephone number, degrees, professional certifications, work experience.
5. Recipients of Personal Data
Data recipient means a natural or legal person, public authority, agency or another body, to which your personal data could be disclosed. Data collected through the website may be shared with:
6. Recipients of Personal Data Data recipient means a natural or legal person, public authority, agency or another body, to which your personal data could be disclosed. Data collected through the website may be shared with:
Partner insurance companies.
The Bank of Greece in cases where you submit a complaint, according to the applicable law
The Hellenic Data Protection Authority, in case you submit a request regarding the exercise of your data protection rights according to the General Data Protection Regulation.
Law enforcement authorities and Courts in case illegal activities have taken place.
7. Data Retention Period
Your data will be stored for no longer than is necessary for the purposes for which they are processed. When processing is required by law, retention periods are determined according to the applicable law.
If processing is necessary for taking steps at your request prior to entering a contract the retention period is determined based on the statute of limitations for claims arising from the contract or the pre-contractual stage.
The same rule applies where processing is based on legitimate interests.
In the event of ongoing legal proceedings, data will be retained until the dispute is resolved with a final court decision.
In the event of a pending legal dispute, the data in question is kept until its conclusion with an irrevocable court decision.
The same rule applies where processing is based on legitimate interests. In the event of ongoing legal proceedings, data will be retained until the dispute is resolved with a final court decision.
8. Data Subject Rights
Under the General Data Protection Regulation (EU 679/2016), you have the following rights:
| Right to be informed | You have the right to be informed about the collection and use of their personal data. |
| Right of access | You have the right to access and receive a copy of your personal data, and other supplementary information. |
| Right to rectification | You have the right to have inaccurate personal data rectified or completed if it is incomplete. |
| Right to erasure | You have the right to have your personal data erased. |
| Right to restrict processing | You have the right to request the restriction or suppression of their personal data. |
| Right to object | You have the right to object to the processing of your personal data in certain circumstances. |
| Right to data portability | The right to data portability allows you to obtain and reuse their personal data for your own purposes across different services. |
The company will satisfy your request in accordance with the conditions set out in the GDPR and the relevant national legislation. However, the possibility of exercising a right granted by the GDPR does not always imply the possibility of its full satisfaction, especially when there are other legal provisions that limit it. If there are reasons for limiting your rights, we will inform you in writing using the procedure referred to in the next article of this.
9. How do you exercise your rights?
You can submit any request, or complaint regarding your rights by contacting us at 2311240900, via email at [email protected]. Or at: at 25 Kapetan Gonis Street & Gavriilides corner 55 131 Kalamaria Thessaloniki
For more information regarding exercising your data protection rights, please file the form REQUEST FOR EXERCISING RIGHTS RELATED TO PERSONAL DATA PROTECTION. We will provide a well-documented response to your request within thirty (30) days of its receipt. If your request is not accepted, we will explain the reasons. Additionally, if an extension of the above deadline is required for further investigation or processing of your request, we will inform you accordingly, explaining the reasons for the extension.
In any case, you have the right to file a complaint with the Hellenic Data Protection Authority. Detailed information on the Authority's competence and the procedure for submitting a complaint is available on its website (www.dpa.gr).
10. Automated Decision-Making
Your personal data is not subject to automated processing, including profiling. In case the circumstances change, you will be informed accordingly.
11. Data Security
The website processes your data in a manner that ensures appropriate security, to safeguard confidentiality and integrity using appropriate technical measures.
The Company’s website uses SSL encryption to ensure that data exchanged remains secure and inaccessible to unauthorized users.
HTTPS encryption is also applied to prevent data interception by malicious actors or cyber-attacks.
12. Updates to This Privacy Policy
This Privacy Policy may be updated periodically. We encourage you to review it occasionally to stay informed about how your personal data is processed.